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Connect with us

To get in contact with us, call, email or use the contact form below. We will respond to your enquiry as soon as we can.
General
Support
Sales & Accounts Enquiries
HealthLink Group Limited
Office address

Level 3, 13-15 Teed St
Newmarket, Auckland 1023

Support

Reception
+64 9 354 7291

0800288887 helpdesk@healthlink.net
Contact us

    Contact details

    0800 288 887

    helpdesk@healthlink.net

    Remote support

    HealthLink understands that there are many unique environments for which it must be able to perform remote support. For this reason we provide remote support via either the LogMeIn Rescue or TeamViewer QuickSupport single session remote support tools. Both remote support tools utilise a small piece of software that allows support staff to connect quickly and efficiently to a practice’s computer in a secure one to one connection to help resolve any problems a practice may be experiencing.

    Depending on your practice’s network environment you will be guided by your technician as to which remote support tool to use. Once the technician has completed resolving the issue and the session has been ended, the Technician cannot re-connect to your computer system. This ensures the safety and security of your system.

    TeamViewer quick support

    Once the software has downloaded, please run it and provide the ID and Password to your technician.

    Download HealthLink QuickSupport Tool
    LogMeIn rescue

    You will be provided with a six (6) digit unique code by the Support Technician. Please enter this code into the field below and then click “Connect to Technician” to start the remote support session.



    Contact us

      NHI Lookup Service Application Form

      Please complete this form to apply for an NHI Lookup connection. Once we receive your application, a comprehensive NHI application pack will be posted or emailed to the person you indicate on the application form.

      This application pack needs to be completed in full and posted or scanned and emailed back to HealthLink.

      You will be notified by HealthLink once we receive approval from the Ministry of Health and we have activated your login. Please note that the process of approval may take 6 weeks or longer.

      The cost of NHI Lookup is included with a HealthLink Messaging System or HealthLink Secure IT Gateway subscription.

      If you do not use either of these HealthLink Services, you will be charged $15 + GST per month to use the NHI Lookup service.

      Application form

        Physical address

        Postal address

        Only complete if different to physical address

        Sales & Accounts Enquiries
        Client Manager Pathology and Radiology

        Mariie Fane

        64212418864 mariie.fane@healthlink.net
        Client Manager GPs, Specialists, Pharmacists and Community Care

        Mike Harvey (Extension 5)

        0800288887 mike.harvey@healthlink.net
        Contact us

          Connecting health providers across New Zealand

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