Published August 7th 2019

Total Care Health Services has come a long way since it was established in 2007 by two dedicated registered nurses.

The organisation now employs more than 50 nurses who deliver a range of services, including specialist wound care management, to people in the comfort of their own home, workplace or place of study.

Referrals for wound care can now be made via Total Care Health Services’ new ACC All Wound Care Smart Form.

Marizaan Van Niekirk who is the Sector Relations at Total Care Health Services and Access Community Health says the new Smart Form will make it easier for GPs to make e-Referrals for wound care.

“It’s going to make the e-Referral process a lot easier for GPs on any type of practice management system and the new form is tailored to make sure the relevant information is easily included,” she says.


Nurses receive specialist training

Total Care Health Services’ specialist wound care service is free for ACC patients of all ages and covers complex and non-complex wounds.

“Our specialist nurses can visit patients in their home, workplace or place of study, seven days a week. If a patient is going away on holiday or business, we can arrange for a nurse to visit them in another location,” Marizaan says.

“We have a great team of nurses who receive special training in wound care management. They are carefully selected and are fantastic at making people feel comfortable in their own environment.”

Marizaan says Total Care Health Services’ nurses have access to the latest high-tech wound care products, such as silver dressings.

“We also offer Doppler assessments, compression bandaging, negative pressure dressings, intravenous therapy and catheter management.”

With multiple branches throughout the North Island, it’s easy for patients to access specialist care.

“We also have plans this year to expand north of Whangarei and further into the Wellington region, which is really exciting.”


How to refer to Total Care Health Services:

Total Care Health Services accept referrals for patients in Whangarei, Auckland, Hamilton, Tauranga, Rotorua, New Plymouth, Napier, Hastings and the Hutt Valley

  • open the patient record
  • select the HealthLink icon
  • click on the ACC – All Wound Care (Total Care Health) link

If you need help making a referral or have any other questions, please call Total Care Health Services on 0800 284 663.