Published August 24th 2021

Triton Hearing’s new ground-breaking store in the Auckland suburb of Newmarket is the first of its kind to open in the Southern Hemisphere.

Triton World of Hearing offers a completely new interactive experience when it comes to hearing checks and high-tech solutions.

E-Referrals can now be made to Triton World of Hearing using HealthLink’s CareSelect service.

Visitors to the new store use interactive screens to learn about the latest innovations in hearing technology. A team of expert audiologists is also on hand to help and offer advice.

The store, which opened in February, compliments Triton Hearing’s existing clinics around New Zealand, including its nine across Auckland.

Triton Hearing’s Audiology and Innovation Head Craig Lett says the new store offers a “surround sound experience” for people looking for solutions to hearing difficulties.

Many Kiwis are reluctant to seek help for hearing difficulties because they worry about being thought of as “old”.

“It’s very much a hidden health issue. Almost 900,000 Kiwis, or about one in six, suffer from hearing difficulties and many people put off seeking help because of the stigma associated with hearing loss,” Craig says.


Hearing loss can impact wellbeing

Craig says even mild cases of hearing loss can significantly affect a person’s health and wellbeing.

“People who struggle to hear can become socially isolated. They often don’t interact with others as much as they used to and, for some, this can lead to depression.”

Research shows that on average people wait seven years to seek help for hearing issues.

“Loud noise and age are the most common factors leading to hearing difficulty, but most people even in their twenties are no longer able to hear high frequency sounds.”

As well as the stigma associated with hearing loss, Craig says cost and accessibility to care are also barriers to seeking help.

“For people who worry about being seen as old, we have totally invisible hearing aid options which can connect to phones and live stream music.

“For those concerned about cost, we offer a ‘Pay as you Hear’ subscription service across all levels of technology which customers can pay in monthly instalments.”


How to refer to Triton World of Hearing:

  • open the patient record
  • select the HealthLink icon
  • use the CareSelect search bar, type “Triton Hearing”
  • click “Compose Referral”.