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Second chance at life with Green Prescription
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HealthLink Messaging System
Securely share and deliver health data with speed and confidence
Discover Messaging System
HealthLink Workplace
Stand-alone, web-based system enabling you to receive and send HealthLink SmartForm referrals without an EMR
Discover Workplace
HealthLink SmartForms
Protect and exchange patient information in a reliable, well-structured and cost-effective way
Discover SmartForms
HealthLink Provider Referrals
Search, find and refer a patient to the right healthcare provider
Discover Provider Referrals
FAQs
Health Secure Digital Certifcates are issued by ACC and the Ministry of Health. To apply for a certificate, please contact the Registration Authority help desk who can help guide you through the process.
You can contact the Registration Authority help desk directly on 0800 117 590 or by emailing registration.authority@acc.co.nz.
Yes, but there is a charge for this. You’ll need to contact the Registration Authority on 0800 117 590 and ask for a renewal certificate.
Yes, if you don’t already have a Digital certificate then you will need to apply to the Registration Authority on 0800 117 590. NHI Lookup cannot be accessed without a digital certificate.
When you apply for a Health Secure digital certificate, the certificate is issued in your name. When applying to use services such as HealthLink Workplace, the application form requires the exact spelling of the digital certificate name.
To find the name of your digital certificate, insert the CD that was sent to you, and locate the file with a .PFX extension.
In the example below, the PFX file name is issued in the name “John Smith”.
Our accreditations
Healthlink is an accredited member of the following organisations:
Monash Children’s – Hospitals e-Referrals (Monash Health e-Referrals)
https://monashchildrenshospital.org/
DPV Dianella Plenty Valley Community Health e- Referral (Victorian eReferrals Program)
https://www.dpvhealth.org.au/
Eastern Health – Hospital e-Referral (Victorian eReferrals Program)
https://www.easternhealth.org.au/
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Version 6.8
HealthLink Client for Windows
File Size
153 MB
Please review the system requirements and installation guide before installing.
To install the HealthLink Messaging Client, you need an EDI account, password, and certificate OTP. Contact Customer Service at 0800 288 887 if you don’t have them.
Click ‘Download program’ and save the installation file to your Desktop. Double-click the file to start the installation process.
Date Updated: May 2024
Version 6.8
HealthLink Client for macOS
File Size
149 MB
Please review the system requirements and installation guide before installing.
To install the HealthLink Messaging Client, you need an EDI account, password, and certificate OTP. Contact Customer Service at 0800 288 887 if you don’t have them.
Click ‘Download program’ and save the installation file to your Desktop. Double-click the file to decompress and mount the installer.
For version 6.8 upgrade or first-time installation, refer to the installation guide for changes in folder locations and permissions on macOS. Contact HealthLink’s Helpdesk if you need support.
Date Updated: May 2024
HealthLink User Online – HUO.EXE
File Size
463 KB
Date Updated: May 2023
