FAQs

How do I use the electronic injury claim form (ACC45)?
To complete an injury claim form, download the ACC45 User Guide which will take you through the steps involved.   The ACC45 form has been specifically designed and developed to make it easier to do business with ACC by providing a user friendly form that’s quick to complete.   It is delivered from the web but leaves the claim information in the Patient Management system.
How do I use the Winz work capacity medical certificate form?
Work and Income introduced e-Lodgement of Work Capacity medical certificates on 10 June 2015. This means GP practices can submit these medical certificates electronically rather than printing and signing them.   Importantly it means patients won’t have to make a trip to Work and Income to drop off their medical certificate.   e-Lodgement significantly improves the transfer of relevant information between practitioners and Work and Income. GP practices also benefit from the improved automation and simplified work flow e-Lodgement allows.   If your practice doesn’t currently have access to HealthLink’s online forms please contact us to arrange this free system upgrade.   For more information on using e-Lodgement of Work Capacity medical certificates please download a Quick Start Guide below.   Download the Quick Start Guide for MedTech 32, Profile for MacOS, Profile for Windows or myPractice
How do I use the St John medical alarm service referral form?
The St John Medical Alarm Service online referral form has been designed to make it easier for you to complete and submit a Medical Alarm Service referral for your patient electronically to St John. The guides below have been created to show key steps involved in completing a St John Medical Alarm Service online referral form.   Download the Quick Start Guide for Medtech 32, Medtech Evolution, Profile for MacOS or myPractice
Do you have any Careselect user guide for GPs?
Learn to refer your patients electronically to the most suitable specialist, allied healthcare provider or non-government organisation with the help of our CareSelect user guides:   If your PMS is not listed above, please contact helpdesk@healthlink.net
How do I use the total care health services referral form?
The Total Care Health Services referral form has been designed to make it easier for you to complete and submit a referral for your patient to Total Care Health Services.   Download the Quick Start Guide for Medtech 32, or myPractice.
How do I use the access community health referral form?
The Access Community Health referral form has been designed to make it easier for you to complete and submit a referral for your patient to Access Community Health.   Download the Quick Start Guide for Medtech 32, or myPractice.
How do I use the radiology referral order form?
The Radiology order form has been designed to make it easier for you to complete and submit a radiology order for your patient to service providers such as: Auckland Radiology, Horizon Radiology, Mercy Radiology, SRG Radiology and TRG Radiology.   View our Quick Start Guides to see how: Medtech 32, Medtech Evolution, Profile for MacOS or MyPractice.